The Research Center tab opens to a page with links to Stocks, Mutual Funds, Daily Options, Convertibles, Special Situations and Exchange Traded Funds (ETFs).
The Value Line Investment Survey Standard Edition only allows access to the menu items found under the Stocks selection.
The other services listed in the menu column may be acquired separately, or combined as the Research Center service.
The About Value Line tab includes facts and information relating to Value Line and provides a new menu column with the following selections: What is Value Line? (Mission Statement), Why Should I Use The Value Line Investment Survey, Value Line's Ranking System Performance, Value Line's Model Portfolio Performance, An Evaluation of Value Line's 3- to 5- Year Price Appreciation Potential, Quick Facts About Value Line, Inc., View Recent Value Line Financials, Value Line in the News and Job Opportunities.
The Support tab opens the Value Line Support page and offers a new menu column with the following menu items: Email Us, FAQs, How to Invest Guides, How to Read the Value Line Pages, Glossary of Investment Terms, Customer Service, Address Changes and Service Announcements.
By default the display area provides information on contacting Value Line support services (See Figure 1-6).
The Email Us menu item opens a list of all the different possible subjects of an inquiry. Clicking on one of the links in the display area will open the default email application and automatically enter the appropriate email address of the recipient.
The FAQs menu item will provide a list of products and services in the display area. Each service is a hyperlink to a list of frequently asked questions relating to the selected topic.
The How to Invest Guides and How to Read Value Line Pages provide identical information as in the Education tab of the Value Line header (See Figure 1-7).
The Glossary of Investment Terms menu item (See Figure 1-8) provides an alphabetized list of the investment terms used in Value Line's literature. At the top of the display area is each letter of the alphabet. Clicking on a letter opens a page of the terms beginning with that letter.
Clicking on the Customer Service menu item opens the default page of the Support tab, but focuses on customer service contact information.
The Address Changes menu item opens a form for the subscriber to fill in and submit via the Internet. Fields marked with a red asterisk are required fields and must be filled in prior to submitting the form.
The Service Announcements menu item of the Support page, highlighted in red, is a link to any news, or updates, regarding the services Value Line provides.