Frequently Asked Questions

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1) Can I access the Value Line research reports I view in print at my local library online?

Yes, a majority of Value Line print publications are available on this web site, however you must be a current subscriber to the service that you are trying to access. For information on subscribing to a Value Line product or service click here .

2) I am a subscriber to The Value Line Investment Survey, how do I access my on line subscription?

All subscribers to our print products are pre-registered on this site to be able to access the on line version of their particular service(s). You will need to know your user name and password in order to access these areas of this site. For more help on user names and passwords email us at vlsoft@valueline.com or click here.

3) When are new pages from The Value Line Investment Survey available on line?

The latest weekly issue of the Value Line Investment Survey is posted to our web site at 8:00 AM Eastern time on Mondays.

4) I am a subscriber to The Value Line Investment Analyzer software, what am I entitled to?

When you first log on, there will be a link for Analyzer software subscribers. In addition, all subscribers to the Value Line Investment Analyzer are pre-registered on this site to be able to access the on line version of their particular service(s). You will need to know your user name and password in order to access these areas of this site. For more help on user names and passwords email us at vlsoft@valueline.com or click here.

5) Where can I update my software and data set?

You can update your data set by going into the software itself and clicking on the "daily update" button on the left hand side. This will update the daily pricing along with the reports for that week's issue. If you missed any of the weekly updates you may download that week's data by clicking here. Here you can select which version you are entitled to and then you will have an option to install any of the previous weekly data sets. You may also use this to back test any of the previous weeks.

You may also download the full installation file, which will contain the latest monthly data. After you've installed the full installation, you should update your data set by clicking on the update button within the software.

6) What Internet browsers work best with your site?

You can use either Internet Explorer version 7.0 or higher, FireFox 4.0 or higher, Google Chrome or most current browsers. In general we recommend you use the latest version of either of these products.

7) What is a PDF file and do I need special software to view them?

A PDF file is a document in Adobe Acrobat Portable Document Format. You will need the latest Adobe Acrobat Reader plug-in installed in your browser to use and or work with these files. Click here to get the latest copy of Acrobat Reader.

8) The Timeliness ranks in your pdf-formatted reports on companies are often different than those in the Value Line Stock Screener. I find this confusing. Can you tell me why they are not the same?

Yes. It is a question of timing. Our full-page company reports are updated once every three months on a regular cycle. The Timeliness ranks that appear in those reports are the ones that were current when the report was printed. (You can find a date in the lower right corner at the end of the analytical text.)

The Stock Screener (and the Summary & Index), on the other hand, is updated every week and includes the very latest ranks. If there has been a change in rank since the full report was revised, the new rank will be included in the Screener, and it will be different than the one in the company report.

To find the most recent Timeliness (or Safety or Technical) rank, be sure to look at the lastest information. You can always find it in the Stock Screener or in the Summary & Index.

9) Can I get real time quotes on your site?

Currently quotes displayed on www.valueline.com are delayed by up to 15 minutes.

10) While using Firefox 2.0 or higher, I click the button "Close Browser" but nothing happens. Is something wrong with my Firefox?

No, Firefox intentionally disables certain scripts. You may configure the Firefox browser by doing the following:

    1) Type "about:config" in Address bar
    2) Go to "dom.allow_scripts_to_close_windows" under preference name.
    3) Change the value from "false" to "true." By default in FF2+, the value is set to "false."

 For more info., go to http://kb.mozillazine.org/About:config_entries#DOM..2A 

11) What if I haven’t gotten the answer I needed from this FAQ?

Click here for additional support and contact information.